Subscription Terms
Please read the Subscription Terms thoroughly and carefully. The purpose of these Subscription These Subscription Terms of Use (the “subscription terms”) govern your relationship with Reaction Wellness Ltd. and its subsidiaries and affiliates (collectively “Reaction” or “We”) and set forth the terms and conditions under which Reaction makes available its website, Facebook page, including the Reaction application (“Application”) or other social media tools (collectively the “Platform”), and/or the services available through the Platform or as otherwise provided by Reaction (the “Services”), to each person (the “User” or “You”) accessing or using the Platform, Application and/or the Services, including Customers (as defined below) and End Users (as defined below), all as specified herein.
Subscription Plans and Fees
Reaction offers two subscription plans: Basic and Premium.
- Basic Subscription: Limited features available.
- Premium Subscription: Access to all features.
Trial Period and Money-Back Guarantee
We offer a 7-day money-back guarantee if you decide to cancel your subscription within the first 7 days after creation. Refunds will not be provided after this initial period.
Cancellation Policy
- Cancellation During Trial Period: You can cancel your subscription during the 7-day trial period for a full refund.
- Cancellation After Trial Period: After the trial period, refunds are not provided, and cancellations affect future billing cycles only.
How to Cancel
- Email: write to us hello@reaction-club.com and include account indications such as phone number or email used to create an account
- Platform: in the billing settings of our platform click ‘contact us’ to request a cancellation
Changes to Subscription Plans and Pricing
Reaction reserves the right to modify subscription plans, features, and pricing with or without notice. Changes will be effective at the start of the next subscription period. We will provide reasonable notice of such changes.
Refunds
- Refund Eligibility: Refunds are only available within the 7-day trial period.
- Requesting a Refund: Contact our support team at hello@reaction-club.com within 7 days of your initial purchase, demonstrating compliance with the trial period criteria.
Contact information
For any questions or assistance with your account, contact our support team at hello@reaction-club.com
